General Manager

ABC Investments & Management Company is looking for a General Manager for our Home2 Suites by Hilton Charlotte Northlake.
Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively: revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.
Primary Responsibilities • Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel • Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities) • Aims to meet or exceed budgeted Gross Operating Profit • Addresses all guest complaints • Responds to all guest reviews and surveys • Addresses all credit card disputes • Posts accounts receivable payments • Double checks al numbers no night audit reports and ensures al daily reports are balanced • Ensures all accounts payables are handled in accordance with company procedures • Ensures all accounts receivables are billed in accordance with company procedures • Checks payroll system daily for accuracy and completes daily payroll reports • Controls and monitors inventory so that ordering is done on time in accordance with company procedures • Completes new hire procedures on time in accordance with company requirements • Handles employee disciplinary actions promptly and folowing company policies and procedures • Creates employee schedules on a timely basis • Ensures proper supervision of all hotel staff on a daily basis • Frequently does a walk-through of the hotel and grounds • Monitors fire and safety systems, and ensures safety and security to the fullest extent possible.
• Reports incidents promptly in compliance with company and legal requirements.
• Other duties as assigned Education/Experience • Minimum 2-3 years of hotel experience as GM required - may be combined with 1year as AGM • Degree in hotel management, business or related discipline preferred • Must have Hilton experience - Hilton certified or able to complete hotel brand certification asap after hire • Ability to plan and organize the activities of others • Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications.
Fluent English is a must.
• Knowledge of local geographic area, area businesses & services, major highway/street information, and community events & attractions are preferred Physical Requirements • Basic gross motor skills and mobility • Minimal lifting and carrying • Travel throughout hotel during shift • Must be able to multitask and change activity frequently • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Benefits • Paid time off • Employee discount • Health insurance Schedule • Monday to Friday • On Call • Weekends as needed Ability to Commute: • Charlotte, NC 28269 (Preferred) Ability ot Relocate: • Charlotte, NC 28269: Relocate before starting work (Preferred) Work Location: In person If you require alternative methods of application or screening, you must approach the employer directly ot request this as Indeed is not responsible for the employer's application process.