*ABC Investments & Management Company is looking for a General Manager for our Springhill Suites Hanes Mall Winston-Salem*
Responsibilities include the completion of various tasks in order to ensure that the following duties are completed effectively: revenue generation and cost control, daily and other duties completed as required and needed, scheduling, supervision & monitoring, and leadership & individual effectiveness.
*Primary Responsibilities*
* Supports revenue and cost objectives by revenue generation and cost control using all available marketing and planning tools that maximize return to the hotel
* Avoids wasteful spending (includes not only wasting of goods, but also waste from unnecessary payroll costs & utilities)
* Aims to meet or exceed budgeted Gross Operating Profit
* Addresses all guest complaints
* Responds to all guest reviews and surveys
* Addresses all credit card disputes
* Posts accounts receivable payments
* Double checks all numbers on night audit reports and ensures all daily reports are balanced
* Ensures all accounts payables are handled in accordance with company procedures
* Ensures all accounts receivables are billed in accordance with company procedures
* Checks payroll system daily for accuracy and completes daily payroll reports
* Controls and monitors inventory so that ordering is done on time in accordance with company procedures
* Completes new hire procedures on time in accordance with company requirements
* Handles employee disciplinary actions promptly and following company policies and procedures
* Creates employee schedules on a timely basis
* Ensures proper supervision of all hotel staff on a daily basis
* Frequently does a walk-through of the hotel and grounds
* Monitors fire and safety systems, and ensures safety and security to the fullest extent possible.
* Reports incidents promptly in compliance with company and legal requirements.
* Other duties as assigned
*Education/Experience*
* Minimum 2-3 years of hotel experience as GM required - may be combined with 1 year as AGM
* Degree in hotel management, business or related discipline preferred
* Must have Marriott experience - Marriott certified or able to complete hotel brand certification asap after hire
* Ability to plan and organize the activities of others
* Ability to express ideas clearly using effective word choice, grammar, & tone both in written and oral communications.
Fluent English is a must.
* Knowledge of local geographic area, area businesses & services, major highway/street information, and community events & attractions are preferred
*Physical Requirements*
* Basic gross motor skills and mobility
* Minimal lifting and carrying
* Travel throughout hotel during shift
* Must be able to multitask and change activity frequently
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Our company offers competitive pay and benefits depending on experience.
Job Type: Full-time
Pay: $65,000.
00 - $80,000.
00 per year
Benefits:
* Employee discount
* Health insurance
* Paid time off
Schedule:
* Monday to Friday
* On call
* Weekends as needed
Supplemental pay types:
* Bonus opportunities
Ability to commute/relocate:
* Winston Salem, NC: Reliably commute or planning to relocate before starting work (Required)
Experience:
* Hotel management: 1 year (Preferred)
* Hospitality: 1 year (Preferred)
Work Location: In person
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