Asst. Shift Manager

Qualifications * Leadership * ServSafe * Customer service * Food handling * Restaurant experience * High school diploma or GED Full Job Description We are looking for an experienced and skilled shift manager with remarkable skills, who will run a store effectively and with attention to detail.
Who will create positive memories for all who touch DQ.
The shift manager will assist the Manager in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales.
Set high standards and create a great environment for the team to work.
Qualifications Experience Needed Minimum 1 years of high volume restaurant leadership experience, required.
Previous quick service restaurant experience strongly preferred.
High School diploma or equivalent required.
Proven track record of effectively managing COGS and labor.
Strong knowledge and application of safe food handling practices.
ServSafe certifiable Skills/Competencies be useful Needed Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues.
Ability to motivate a strong team, and set a positive and upbeat store environment.
Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
Must be able to actively work to achieve and exceed set goals for the business.
Technical - proficiency with computers and with Point of Sale systems.
Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do.
Integrity-does the right thing even when no one is looking, honest, earns trust of others.
Functions Operations Manage entire operation of restaurant during scheduled shifts.
Strive for operational levels that meet or exceed the Fans expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price.
Training Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
Ensure that all PRIDE systems and routines are incorporated into the day-to-day operations of the restaurant, setting each scheduled shift up for success.
Understand the importance of speed of service and resolve bottlenecks in work flow.
Build relationships with return or preferred patrons.
Role model and enforce policies and procedures.
Ideally, should be able to perform this task for review and approval by the Manager.
Maintain a positive working relationship with all restaurant staff to foster and promote a cooperative and pleasant working climate, which will be conducive to maximizing employee morale, productivity and efficiency.
Health and Safety Standards Assist the Manager with ensuring that Food Safety is the top training priority in store operations.
Ensure that proper hand washing, product rotation procedures, and temperature logging are visible and active behaviors.
Role model and enforce safe food handling practices.
Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems or routines.
Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
Work in and out of different temperature ranges.
Stand for long periods of time.
Lift up to 50 pounds.
Work around nuts and other allergens.
Job Type: Full-time Pay: From $18.
00 per hour Benefits: * Employee discount * Flexible schedule Restaurant type: * Quick service & fast food restaurant Shift: * 8 hour shift Education: * High school or equivalent (Preferred) Shift availability: * Day Shift (Preferred) * Night Shift (Required) Work Location: In person