NOC Operations Manager

*Qualifications required:* * Proven leadership in managing personnel in a data center environment * Create and maintain formal operations and procedural documentation * Knowledge of Networking systems and managing Major Telco providers * Working knowledge of standard computer software, including MS Excel, Office and Word * Bachelor’s degree in Computer Science or related field or a minimum of 5-10 years practical work experience * 5+ years of experience running Linux, Unix, and IBM Pure Technology in a production environment * Experience in administrating and troubleshooting applications in a large production environment (24X7) * Experience with AIX 5.
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x * Relevant experience in Banking or Financial institutions * Must provide coverage for either day or night shift and be available to work weekends if needed * Must have experience working in a Mainframe and Windows Distributed systems environment * Formal training in network, computer or server technology * Ability to work in a fast-paced environment with competing time sensitive priorities; * Strong attention to detail to ensure firm policies and procedures are adhered * Supervise staff of 4-8 employees * Excellent verbal and written communication skills (must establish good rapport with internal and external customers) * Excellent organizational and problem-solving skills *Qualifications desired:* * Knowledge of ACH, electronic funds transfer systems (CHIPS and Fedwire) and Image Exchange * Knowledge of ISO 20022 Payments format * ACH Professional (AAP) certification * Unisys experience * Should demonstrate a strong knowledge of clearing and settlement functions * Banking systems background in a batch and or real-time *Essential functions and responsibilities*: * Responsible for supervising the process for bank settlements and cut-offs * Ensure all incoming inquiries are responded to in a timely and accurate manner * Supervise desktop exercises with staff to maintain incident readiness * Ensure documentation accuracy and development for day to day process * Issue resolution and closure on internal issue tracking system * Supervise weekend testing when assigned * Ability to implement procedures and policies for new business; coordinate and partner with internal business units * Effectively handle system and staff concerns with proper escalation to appropriate subject matter experts and management * Ensure the training and cross training of staff on all TCH application and systems * Supervise day-to-day shift operations Job Type: Full-time Pay: $44,617.
54 - $92,000.
00 per year Benefits: * 401(k) * Dental insurance * Health insurance * Paid time off * Vision insurance Schedule: * Night shift Work Location: In person