Overview:
The Case Management Supervisor is responsible for day to day supervision, operations, monitoring ongoing quality, productivity, and efficiency for both Utilization Review and Case Management activities.
Is available for staff guidance, direction, resource identification and problem resolution.
Seeks input/approval from one up leader when necessary.
Serves as a department representative for various committees and process improvement activities/planning.
Maintains current knowledge of available community resources/post acute care options and utilization review processes while ensuring pertinent information is communicated to staff.
Participates in coverage of assignments as workload permits.
Come join a remarkable team where quality care meets quality service, in every dimension, every time.
#JoinTeamAubergine #NovantHealth Let Novant Health be the destination for your professional growth.
At Novant Health, one of our core values is diversity and inclusion.
By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities.
Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.
#nursingatnovanthealth
Qualifications:
Education: Bachelor’s Degree in Nursing or Bachelor’s Degree in Social Work, required.
Master’s Degree in Nursing or Master’s Degree in Social Work, perferred.
Experience: 2 years Leadership experience.
Case Management or related experience.
Two or more years of healthcare experience, preferred.
Licensure/Certification: If RN, current RN licensure in appropriate state, required.
Accredited Case Manager (ACM) or Case Management Certification (CCM), preferred.
Additional Skills (required): Current practice in case management/utilization review; regulatory/governing standards, policies, and procedures; required computer/information systems; application of safety and infection control policies and procedures; ability to develop job descriptions, learning plans, give and receive feedback, and coach and counsel staff; staffing, scheduling, and payroll processes; customer feedback and impact on core processes; delegation, team building, decision making, conflict management, change management skills; verbal and written communication skills that are sensitive to diversities among age groups, cultures, and educational levels.
Additional Skills (preferred): Knowledge/Competence of Microsoft office products and keyboarding
Responsibilities:
It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.
Our team members are part of an environment that fosters team work, team member engagement and community involvement.
The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".
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