A Cloninger automotive dealership detail manager is responsible for overseeing the day-to-day operations of the detail department, ensuring that all vehicles are clean, well-maintained, and presentable for customers.
They manage the detailing team, maintain quality control, and coordinate with other departments within the dealership.
The roles and responsibilities of a detail manager include:
Staff Management
Hire, train, and supervise detail department employees, providing guidance and support as needed.
Create and manage employee schedules, ensuring appropriate staffing levels are maintained.
Conduct regular performance evaluations and provide feedback to employees to help them grow and improve.
Quality Control
Develop and implement detailing standards, processes, and procedures to ensure consistent and high-quality results.
Regularly inspect vehicles to ensure that they meet dealership and customer expectations.
Address customer complaints and concerns regarding vehicle cleanliness and appearance, working to resolve issues in a timely and satisfactory manner.
Inventory Management
Oversee the purchasing and management of cleaning supplies, equipment, and materials.
Monitor inventory levels and reorder supplies as necessary to ensure the detail department is well-stocked and prepared for daily operations.
Maintain and repair detailing equipment as needed, coordinating with vendors or technicians as necessary.
Workflow and Operations Management
Oversee the daily operations of the detail department, ensuring that vehicles are cleaned and prepared efficiently and effectively.
Coordinate with sales and service departments to ensure vehicles are detailed and ready for delivery or display.
Manage workflow and prioritize tasks to ensure that all vehicles are cleaned in a timely manner.
Budgeting and Financial Management
Develop and manage the detail department budget, ensuring that expenses are controlled and revenue targets are met.
Monitor and analyze department performance, identifying opportunities for improvement and implementing changes as necessary.
Customer Service
foster a customer-centric culture within the detail department, ensuring that all employees are committed to providing exceptional service.
Work with the sales and service departments to address any customer concerns or issues related to vehicle appearance and cleanliness.
Compliance and Safety
Ensure that the detail department complies with all relevant safety regulations and guidelines, including the proper handling and disposal of hazardous materials.
Provide training and resources to employees to ensure they are aware of and adhere to safety protocols and procedures.
The roles and responsibilities of a Cloninger automotive dealership detail manager primary focus remains on overseeing the detail department's operations and ensuring that all vehicles are clean, well-maintained, and presentable for customers.
Improving the Lives of our Associates, Guests, and Communities with \Just Better\ Automotive Solutions.
What Makes us Just Better? Putting our Guest First, being Trustworthy, being Accountable, having a Winning Attitude, Leading to Serve, and aways striving to be Just Better everyday.
Benefits:
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Employee discount
Job Type: fulltime
Schedule:
8 hour shift
10 hour shift
Weekend availability
Monday to Friday
Overtime
Education: No education required
Work location: On-site
Whatsapp
