POSITION SUMMARY
To maintain ongoing responsibility for all daily branch operations while actively developing existing and new customer relationships.
To play a key role in developing branch action plans in order to ensure continued branch growth.
This position carries diversified responsibilities in the administration of all banking offices and functions within the assigned city.
Responsibilities include planning and implementation of business development programs, profitable and operational efficiency of resources, participation in staff selection and development, participation in civic, business, and community activities to the extent that it promotes the image, goodwill, development and general future opportunities of the Bank.
Supervises Branch personnel, develops opportunities for expanding branch footprint, product development, customer relations, examines, evaluates, and authorizes or recommends approval of customer applications for consumer loans by performing the essential functions listed below.
GENERAL QUALIFICATIONS
Knowledge: An Associates degree or equivalent in business or a related field is required.
Proven success in business development/sales and prior bank supervisory experience is required.
An extensive understanding of the daily branch operations and exceptional customer service skills are essential.
Previous personal banking, head teller experience, and knowledge of consumer lending is preferred.
Experience: A minimum of five years of banking experience at the level of Customer Service Representative and head Teller, or in a ‘back office’ function at a similar level is required.
Previous branch management experience and three or more years of prior supervisory experience preferred.
Skills: Self-motivated, with a good knowledge of consumer lending, experience in motivating, developing and coaching a successful sales team, strong interpersonal, leadership and supervisory skills, strong oral/written communication, ability to collect sales and performance data and implement information for reporting purpose, ability to oversee all responsibilities of a branch, including hiring, development, training and motivating staff, has conflict resolution skills and performance management skills, strong operational skills, ability to maintain a high level of service expectations in the branches, and maintains a professional image.
Job Type: Full-time
Schedule:
Monday to Friday
Work Location: In person