Quality Manager

Job Description: Key Responsibilities The Quality Assurance Manager provides strategic direction, leads, plans, directs, and coordinates activities regarding quality performance, systems, and processes.
This role provides overall Quality Assurance leadership and support for activities related to material qualifications, stability, product launch activities as well as proactive management of internal and external quality issues.
Additionally, the role provides support and guidance to the Quality Managers and Quality Supervisors at the manufacturing sites for Building Materials business.
The role reports directly to the Plant Manager and is a permanent member of the site Leadership Team.
Essential Duties and Responsibilities Manage and guide site(s) to ensure customer expectations and internal objectives (KPIs) are met and exceeded.
Actively promotes Axalta’s Global Quality Vision and Principles.
Develop and establish quality management programs as necessary fit for purpose for the site.
Ensures opportunities for improvement of the Quality management systems are identified and acted on, such as management of change processes.
Develop, manage, and refine the Quality improvement project portfolio, including solutions and business case development, resource management, managing project priorities and delivering project objectives.
Support training and organizational development as appropriate; primarily in the areas of SPC, FMEA, Basic Stats and graphs, capability, control plans and RCA.
Develop local functional excellence in quality tools and behaviors in items such as data driven improvements, root cause analysis, data-based problem solving.
Ensure a methodical approach is used to resolve the quality issue, and to prevent reoccurrence, such as root cause analysis and corrective and preventive actions.
Partner with the Global Quality Team in developing and implementing sustainable, standardized best practices and processes to improve quality.
Manage customer interface; working with business partners to improve customer satisfaction.
Standardize and deploy standardized processes for Customer Specific Requirements and Customer Scorecard reviews.
Actively support CAT A customer complaints to true root cause, sustainable solutions implemented.
Collaborate with site(s) leadership to align on customer quality requirements and represent Quality in business specific cross-functional teams.
Support the global Supplier Quality program, along with ensuring local and regional processes to ensure supplier provided materials meet the specifications.
Attend and support site leadership meetings as required.
Capability Requirements Thinks in terms of process with clear understanding of inputs, outputs, variability, and process.
Has successful track record of positive change management and building global internal relationships.
Tests to see if goals are sufficiently challenging and implements corrective action based on deviations.
Reviews performance and progress on a regular basis to ensure the team is achieving results.
Uses a regular assessment and feedback process to focus development efforts.
Excellent communication skills to understand and document customer requirements and to effectively communicate to internal customers.
Manages many competing priorities simultaneously.
Competent to utilize available data to drive improvements and efficiencies.
Understands when and how to escalate issues to management.
Displays a passion for employee development and training.
Exhibits and practices with a sense of urgency.
A bias for action, and results orientation.
Knowledge / Experience To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
A Bachelor’s Degree, preferably in related engineering or science field required.
5 to 10 years of experience in Quality leadership or related manufacturing leadership roles.
5+ years of experience leading and managing people.
Proven track record of success in leading Quality to year-over-year improvement, developing innovative Quality concepts and building a results-oriented organization.
Demonstrated experience to define quality objectives and structure in conjunction with Prior responsibility for Quality within a company recognized for “best in-class” operational performance using Lean/Six Sigma and/or other continuous improvement tools.
Experience with the requirements and expectations of the ISO 9001 Quality Management System required.
Knowledge and experience with IATF 16949 preferred.
To perform this job successfully, an individual must be proficient with computer applications including MS-Office Suite and SAP enterprise system (required).
Conceptual leader with strong analytical skills and know-how to organize work.
Able to work and influence collaboratively and cross functionally, and effectively within a diverse population and achieve results.
Lean/Six Sigma black belt certification (preferred).
Our Company: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions.
We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes.
We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific.
Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.
We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.